Biometrics: how it is shaking up air travel

Use of biometric data is fundamentally reshaping the experience of air passengers, all the way from check-in to boarding – and beyond, finds Tom Batchelor

An increasing number of airports and airlines have adopted or are investigating the
use of biometrics

The automated recognition of individuals based on their biological and behavioural characteristics is in use across many industries, from the banking sector to schools, and from simple voice recognition to trials of electronic wristbands that monitor heartbeat to verify the identity of customers. Within aviation, IT specialist SITA estimates that around three-quarters of airports are actively exploring biometric solutions, while airline investment in biometric boarding is forecast to rise 60% by 2024.

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