Having successfully tackled the often-troublesome entry into service phase, Bombardier is now looking to the future and is optimistic about the long-term prospects of the C Series family, as Airliner World’s Craig West discovers.
With the C Series now in commercial service, much rests on how the type performs with Swiss International Air Lines, airBaltic and, from the second half of this year, with Korean Air. Bombardier has gone to great lengths to assist its early customers with entry into service (EIS). “We certainly wrap a lot of support around the entry into in service because there’s a whole process of knowledge transfer,” Bombardier Commercial Aircraft President Fred Cromer explained to Airliner World. “We’ve obviously been very close to the aircraft in terms of establishing and certifying its capabilities, so it’s our job to help the airlines with its introduction.”