Dealing with customers motivated almost solely by price and competing with not-for-profit organisations is a tall order, but Flight Ambulance International (FAI) has been doing just that for 30 years. Martin Needham speaks to founder and chairman Siegfried Axtmann, and Volker Lemke, director of its ambulance division.
Having spent 15 minutes showing me and several other journalists around a seemingly factoryfresh Bombardier Global Express, which Siegfried Axtmann describes as his “old Global”, I’m surprised to learn that he got into aviation “by accident”.