Melbourne is projected to become Australia’s most populous city in only six years’ time. Chris Frame hears about the steps being taken to better serve passengers currently passing through its busy airport, as well as keeping an eye to the future.
At the beginning of 2020, airlines and airports were looking forward to another successful period. Last year had seen the industry expand by 4.5% in its tenth consecutive year of growth; with the International Air Transport Association (IATA) projecting 2020 would surpass 2019’s performance. However, the coronavirus pandemic has meant forecasts have had to be revised massively downwards, with the future still uncertain on how much the industry will be affected.