In recent years United Airlines has reinvented itself by investing in its fleet, people, and background infrastructure. Prior to the COVID-19 outbreak,Airliner World’s Gordon Smith visited the carrier’s UK headquarters to chat with Bob Schumacher, the company’s managing director for UK & Ireland.
ALW: The United-Continental merger was one of the biggest in the recent history of US aviation. Where does it leave the airline today?
BS: Mergers are big, complicated affairs and these things are never simple whether they are done across borders or not. It is a complex coming together and it takes time. It has had bumps as Oscar Munoz our [outgoing] CEO has very openly said, but where we find ourselves in 2020 is set very well for the next decade.