Strange but True

Member for

14 years 1 month

Posts: 5

I flew Ryanair prestwick to Stansted last Sunday. How and why does it take 50% longer time to get my luggage the few hundred metres from the hold to the baggage hall than it does to fly all the way from Prestwick to Stansted? :confused:

Original post
Profile picture for user SHAMROCK321

Member for

15 years 11 months

Posts: 2,495

LOL if only it was that simple.
I know all about delayed baggage and passengers complaining about delays in delivery of baggage.

From my expirence over the last few months I cant tell you the most common occurances of delayed baggage to the baggage hall.

1)Technical Problems-Yes it does happen ground equipmet does break down and hold doors on aircraft dont alway open like they should. And if the flight is containerized the actual containers can cause trouble when being opened.

2)Customs-Every now and then customs decide they want to have a look at some luggage before the passenger has a chance to run away with it.

3)Lack of staff-Unfortunatley a common problem,If one rings in sick everybody suffers,airlines dont have extra lads liing around to help if someone rings in sick. Last week i.e. new years and christmas was the worst Ive seen. At one stage we had one team trying to get through an A320 and 757 which landed together.

So stop complaing as you have have no ideas what goes on during the delivery of baggage. I didnt know either before I was moved from check-in.
Just be patient and wait.

Profile picture for user Bmused55

Member for

16 years 3 months

Posts: 10,625

Shamrock, chill

He was asking a question, not complaining :)

Profile picture for user Skymonster

Member for

15 years 6 months

Posts: 1,953

I think its another case of - pay peanuts, get treated like a monkey :)

Andy

Profile picture for user philgatwick05

Member for

14 years 7 months

Posts: 1,614

I think its another case of - pay peanuts, get treated like a monkey :)

Andy

I've never waited longer than 15 mins for a bag off a Ryanair flight compared with in some cases hours for bags off 'premium airlines' at Heathrow

Profile picture for user MontyP

Member for

16 years

Posts: 206

LOL if only it was that simple.
I know all about delayed baggage and passengers complaining about delays in delivery of baggage.

From my expirence over the last few months I cant tell you the most common occurances of delayed baggage to the baggage hall.

1)Technical Problems-Yes it does happen ground equipmet does break down and hold doors on aircraft dont alway open like they should. And if the flight is containerized the actual containers can cause trouble when being opened.

2)Customs-Every now and then customs decide they want to have a look at some luggage before the passenger has a chance to run away with it.

3)Lack of staff-Unfortunatley a common problem,If one rings in sick everybody suffers,airlines dont have extra lads liing around to help if someone rings in sick. Last week i.e. new years and christmas was the worst Ive seen. At one stage we had one team trying to get through an A320 and 757 which landed together.

So stop complaing as you have have no ideas what goes on during the delivery of baggage. I didnt know either before I was moved from check-in.
Just be patient and wait.

100% behind you on this and i can vouch that the above is very true as i am also, like Shamrock a baggage agent, for the past 18 months. This time of year is madness, all the flights are full, double the amount of bags as usual passing through as people are returning home but yet the same amount of staff as any other time of year dealing with half empty aircraft with a quarter of the hold loaded with bags.

Ramp staff work their backsides off to get the aircrafts turned around as quick as possible and bags to the reclaim area but little realise if your delayed or there are any delays at all the team meant to meet your flight and offload your bags will have moved on to their next flight which is running to scheduled. Handling companies arent paid enough money by airlines to have the staff there covering for delays. Budgets are so tight its all planned to go ok if the flights run to time.

Member for

14 years 1 month

Posts: 5

Just to clarify a couple of points .
The cost of the one way flight from Prestwick to Stansted last Sunday was £160.00 NOT PEANUTS I would suggest.
The baggage was domestic not international SO where are customs involved.
Sunday was New Year's Day NOT a busy flying day. In fact, the only other flights on the domestic stands were an Easyjet flight from Edinburgh and an Air Berlin flight from Glasgow.

I reckon 600metres tops from hold to belt taking 1hour 40minutes.

Still I reckon that Stansted is worst of all airports when it comes to efficiency in dealing with customers.

Profile picture for user SHAMROCK321

Member for

15 years 11 months

Posts: 2,495

New Years day mighnt be the busiest travelling today but I bet its the day when the highest % of workers ring in sick.1 hour 40 mins is a long time but if you get caught in the middle of summer on a delayed flight you can be waiting longer.
The worst Ive heard of is 2hours and 30 minutes all because the flight was delayed.